Terms and Conditions
Effective Date: November 19, 2024
Welcome to Crystal Gemer, an upscale jewelry store. These Terms and Conditions (the “Terms”) govern your use of our website, services, and products. By accessing or using our website (https://crystalgemer.com), you agree to be bound by these Terms, as well as any other applicable policies or terms that may apply. If you do not agree to these Terms, you should not use our website or services.
1. General Information
Crystal Gemer is a jewelry retailer offering high-quality, luxurious jewelry. We provide services and products via our website and may also operate physical retail locations. These Terms apply to all customers who visit or purchase from our website.
2. Acceptance of Terms
By visiting our website or purchasing products from us, you agree to these Terms and Conditions. We may update or revise these Terms at any time. All changes will be effective immediately upon posting on this page, and the “Effective Date” at the top of this page will reflect the date of the most recent update. It is your responsibility to review these Terms periodically for any changes.
3. Eligibility
To use our services or make a purchase, you must be at least 18 years old, or have the consent of a parent or guardian. By using this website, you confirm that you meet the eligibility requirements.
4. Account Registration
In order to access certain features of our website, you may need to create an account. When registering, you agree to provide accurate, complete, and updated information. You are responsible for maintaining the confidentiality of your account login details, and for all activities that occur under your account.
If you suspect any unauthorized use of your account, you agree to notify us immediately.
5. Product Information
We make every effort to display our products accurately, including images, descriptions, and prices. However, we do not guarantee that all products or services are available at all times or that the descriptions are error-free. If you encounter any discrepancies, please contact us immediately.
6. Orders and Payment
By placing an order, you are making an offer to purchase the item(s) listed in your order. We reserve the right to accept or reject any order at our discretion. Once your order is accepted, we will process your payment and ship the items as soon as possible.
We accept payment through various secure methods, including credit and debit cards, PayPal, and other available options at checkout.
7. Pricing and Payment
All prices are listed in USD and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time, and orders are subject to the prices at the time of purchase. Shipping fees may apply and will be calculated at checkout.
8. Shipping and Delivery
We strive to ship all orders promptly. Shipping costs and estimated delivery times will be provided at checkout. Crystal Gemer is not responsible for delays caused by the carrier or external factors beyond our control.
International Shipping: For international orders, you are responsible for any customs duties, taxes, or other charges incurred during delivery.
9. Returns, Refunds, and Exchanges
Please refer to our Refund and Returns Policy for detailed information on how to return, exchange, or request a refund for your items.
10. Use of Website
You agree to use our website only for lawful purposes. You agree not to:
- Violate any local, state, or international laws.
- Interfere with or disrupt the website or servers connected to it.
- Upload or transmit harmful content, including viruses or malware.
- Attempt to gain unauthorized access to our website or accounts.
11. Intellectual Property
All content on our website, including text, graphics, logos, images, videos, and other materials, is the property of Crystal Gemer or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without express permission.
12. Limitation of Liability
Crystal Gemer is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products. Our liability is limited to the total amount paid for the products purchased through our website.
13. Indemnification
You agree to indemnify and hold Crystal Gemer harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the website, violation of these Terms, or infringement of any rights of third parties.
14. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which can be found on our website. By using our services, you consent to the practices outlined in the Privacy Policy.
15. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites, and we encourage you to review their terms and conditions before interacting with them.
16. Termination
We may suspend or terminate your access to our website at our discretion, especially if you violate these Terms or engage in fraudulent activity. You may terminate your account at any time by contacting us, but you will remain responsible for any obligations incurred prior to termination.
17. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of North Carolina, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in Mount Airy, North Carolina.
18. Dispute Resolution
Any disputes or claims arising from your use of our website or these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive the right to a jury trial.
19. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Crystal Gemer
118 Scarlet Ln, Mount Airy, North Carolina
Phone: (336) 789-0798
Email: info@crystalgemer.com
Website: https://crystalgemer.com
